84jl Privacy Policy

01Overview

84jl operates an online gaming platform for Philippine players, accessible at 84jl.vu, through the Android application, and via mobile browser on iOS Safari. As part of operating this platform, we collect and process certain personal information about registered users.

This Privacy Policy applies to all personal information collected through the 84jl website, mobile application, and customer support channels. It describes what we collect, why we collect it, how it is used, and the controls available to you as a registered player. We are committed to handling your personal information with care and in a manner consistent with applicable data privacy obligations.

02Information We Collect

We collect information in two ways: information you provide directly, and information we collect automatically when you use the platform.

Information you provide directly:

• Full name, date of birth, and gender provided at registration.
• Mobile number and email address used for account verification and communication.
• Government-issued ID and other documents submitted during KYC identity verification.
• Payment account details (e.g., bank account, e-wallet details) used for deposits and withdrawals — processed in Philippine Peso.
• Messages and records from interactions with our customer support team via live chat.

Information collected automatically:

• Device type, operating system, and browser or app version used to access 84jl.
• IP address and approximate geographic location at the time of access.
• Session activity data including pages visited, games played, bets placed, and time spent on platform features.
• Cookies and similar tracking technologies — detailed further in Section 5.

03How We Use Your Information

The table below summarises the main purposes for which your personal information is used and the basis for doing so.

Purpose	Information Used	Basis
Account registration and verification	Name, mobile number, date of birth, ID documents	Contract / legal obligation
Processing deposits and withdrawals	Payment account details, KYC verification status	Contract
Providing gameplay and platform features	Account data, session activity, device data	Contract
Customer support	Account data, support chat records	Contract / legitimate interest
Security monitoring and fraud prevention	IP address, session data, payment history	Legitimate interest / legal obligation
Responsible gaming compliance	Account activity, deposit history, session duration	Legal obligation
Platform improvement and analytics	Aggregated session and usage data	Legitimate interest
Promotional communications	Email address, mobile number, account preferences	Consent

We do not use your personal information for purposes outside of those listed above without your prior consent. Where we rely on consent as the basis for processing — such as sending promotional messages — you may withdraw that consent at any time through your account settings or by contacting support via live chat.

04Sharing of Information

84jl does not sell your personal information to third parties. We share information only where it is necessary to operate the platform or where we are required to do so by law.

We may share your information with:

• Payment processors and banking partners — to facilitate deposits and withdrawals in PHP through Philippine banking and e-wallet channels.
• Identity verification service providers — to complete KYC checks using your submitted ID documents.
• Game and platform technology providers — who supply the software infrastructure that powers games, live casino streams, and sports betting markets available on 84jl.
• Fraud prevention and security services — to detect and prevent unauthorised account access, money laundering, and other prohibited conduct.
• Legal and regulatory authorities — where required by applicable Philippine law or in response to a valid legal process.

All third-party service providers who receive your data are contractually required to handle it securely and to use it only for the specific purpose for which it was shared. They are not permitted to use your data for their own marketing or to share it further without authorisation.

05Cookies and Tracking

The 84jl website uses cookies and similar technologies to deliver a functional and consistent experience. Cookies are small data files stored on your device when you visit the site.

Types of cookies we use:

• Essential cookies: Required for the platform to function — these enable login sessions, navigation, and security features. They cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate the site, which pages are visited most, and where technical issues occur. Data collected is aggregated and does not identify you personally.
• Preference cookies: Remember settings like language preference and display options so you do not need to re-enter them on each visit.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to log in and use the platform normally. Analytics and preference cookies can be disabled without preventing access to core features.

The 84jl mobile application uses equivalent session and analytics tracking mechanisms appropriate for the Android environment, which function in the same manner as described above.

06Data Security

We take data security seriously. The 84jl platform uses SSL/TLS encryption on all connections between your device and our servers, which means data transmitted during login, deposits, withdrawals, and gameplay is encrypted in transit.

Account access is protected by password authentication and OTP (one-time password) verification sent to your registered mobile number. We recommend using a strong, unique password for your 84jl account and never sharing your OTP with anyone — including people claiming to be 84jl staff.

Internally, access to personal data is restricted to staff who need it to perform their roles. Payment account details are handled through secure, dedicated payment processing systems and are not stored in plain text.

07Data Retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter, consistent with our legal and operational obligations. Specific retention periods depend on the type of information:

• Account registration data and KYC documents are retained for the duration of your account and for a period after account closure in compliance with applicable record-keeping requirements.
• Transaction records including deposits, withdrawals, and gameplay history are retained for the period required by applicable financial record-keeping rules.
• Customer support conversation records are retained for a period sufficient to resolve disputes and for quality assurance purposes.
• Analytics and session data in aggregated, non-identifying form may be retained indefinitely for platform improvement purposes.

When data is no longer required, it is deleted or anonymised in a secure manner. If you close your account, we will process the deletion of your personal data subject to applicable retention obligations.

08Your Rights

As a registered 84jl player, you have the following rights in relation to your personal information:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correction: If any information we hold is inaccurate or incomplete, you may request that it be corrected.
• Right to deletion: You may request that your personal data be deleted, subject to our legal retention obligations. Deletion requests are processed upon account closure.
• Right to object: You may object to processing based on legitimate interest, including profiling for marketing purposes.
• Right to withdraw consent: Where processing is based on your consent — such as receiving promotional communications — you may withdraw consent at any time.

To exercise any of these rights, contact the 84jl support team via live chat on the platform. We will respond to verified requests within a reasonable time period. Note that certain rights may be limited where processing is required by law or to fulfil a contract with you.

09Protection of Minors

84jl is strictly for players aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. During registration, users are required to confirm their date of birth, and identity verification is conducted to validate this.

If we become aware that an account has been registered by a person under 21, that account will be suspended immediately and the matter handled in accordance with our Terms & Conditions and applicable procedures. If you believe a minor has created an account on 84jl, please contact our support team immediately via live chat.

10Changes to This Policy

84jl may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable requirements. When material changes are made, the updated policy will be published on this page with a revised "Last updated" date.

We encourage you to review this page periodically. Continued use of the 84jl platform after a revised policy is published constitutes your acceptance of the updated terms. If you do not agree with a material change, please stop using the platform and contact support to close your account.

11Contact Us

If you have questions about this Privacy Policy, how your personal data is handled, or wish to exercise any of your data rights, please reach out through the following channel:

• Live chat: Available 24/7 directly on the 84jl platform — the fastest way to reach the support team for account-related privacy queries.
• Email: [email protected] — for formal data access requests, deletion requests, or written complaints.

We aim to respond to all privacy-related queries promptly. For data access and deletion requests, please allow additional time for identity verification before we can process the request.